Do you refund or recap closed days?
Force majeure closings are not refundable nor recapped. However, we look closely at the situations and inform accordingly and in a timely manner.
My child still takes a milk bottle before he/she sleeps, how can we manage that?
No problem, you need to send the bottle and the milk, the teacher will give it to them.
What about the Summer?
We have the summer camp, from July to August And we are closed for renovation, maintenance, and workshops for the 3rd and 4th weeks of August.
Are you open during the holidays?
Yes, we are open, however, we are only closed for official holidays.
Do you have an adaptation period? And are we included?
Yes, we do have an adaptation period. The schedule will be shared with you once the child is enrolled, and all parents are required to be present during this period.
Do you accept monthly payments?
Unfortunately, no.
How are your fees installed?
Our fees are settled by trimester, we have 3 trimesters (fall, winter & spring), however, we have the yearly settlement. Payments can be done by cash, bank check visa & bank transfer. Summer Camp fees [...]
Should we send food with the child or not?
Food is provided by Dent de Lait and included in the fees. The child will be having breakfast, snack, lunch, consisting of a hot meal and side, and a 2nd snack. In addition to an [...]
Should the child be potty trained before enrolling them?
We accept children from the age of 1 year young provided they walk, but not necessarily potty trained. We help in the potty training process, and we provide potty training workshops throughout the year.
Do the fees change if I enroll my child for a few hours?
No, it doesn’t. The fees remain the same however you can drop off and pick up time can be at your convenience.